How to Delete Your Kudukey Account

If you would like to delete your KuduKey account, follow these steps:

1.) Select “Settings” in the kebab menu (more options menu) in the top right of the Kudukey app.

2.) Under Settings select “Delete Account” at the bottom of the page.

3.) If you are sure you want to have your account deleted, confirm with “Yes”.

What Will Happen Next…

Your personal information and your bank account information will be removed from our servers.

Your phone number will be hashed, which means it will be completely changed into seemingly gibberish, and the data relating to your transactions, ticket purchases, transfers, and other purchases will not be removed.

We need to retain this data for our internal accounting and auditing purposes. However these cannot be associated with your phone number after your account has been deleted (and your number mangled into something unrecognizable), so the data will be anonymous.

The retention of transaction data on our servers (anonymous or otherwise) are required for a minimum of 5 years, by law. After that period the data may be scrubbed and removed permanently.